In the ageing services world, we generally focus our discussions about technology on those advances that can be applied to the delivery of care for the elderly – such as remote monitoring devises, assistive devises, and tele-medicine, for example.

However all ageing service providers also need to be able to manage their organization’s internal operations using new technologies. According to an article in The McKinsey Quarterly, there are eight business technology trends that will help all organizations increase their effectiveness and efficiency.

These technology trends fall into three broad areas of business activity – managing relationships, managing capital and assets, and leveraging information in new ways.