Hello IAHSA’s internet friends. I am very excited to join the IAHSA staff and bring the Quality First initiative to the international arena.

Quality First is a self-driven quality improvement initiative created by IAHSA’s US chapter. Quality First is a renewal of our commitment to help older adults and their loved ones live their lives to their fullest potential.

Quality First provides all IAHSA members with opportunities to:

  • Reaffirm their public commitment to quality.
  • Assess their strengths and opportunities for improvement.
  • Pursue continuous quality improvement based on the belief that improvement is always possible.

As we tailor this program for IAHSA members, I look forward to hearing your thoughts. Please email me any thoughts or ideas you have in relation to Quality First. You can reach me at mflowers@aahsa.org or +1 202 508 9421.